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Central Complaint Registry
800/252-4343
Illinois Dept. of Public Health - http://www.idph.state.il.us
Medicare - http://www.medicare.gov
Handles matters concerning patient care/cleanliness, patient/visitor relations and other concerns for nursing homes, mental health centers, renal dialysis, and Hospice. Right to appeal a decision is available.
Elder Abuse Hotline
Illinois Dept. on Aging - 866/800-1409 or 800/252-8966
ilsenior@aging.state.il.us
http://www.state.il.us/aging/1abuselegal/abuse_reporting.htm
Financial Exploitation
800/252-8966
http://www.state.il.us/aging/1abuselegal/legal.htm
http://www.cbrx.il.gov/aging/1abuselegal/abuse_financial.htm
Macomb Police Department
309/833-4505
http://www.macombpolice.com
Prairie State Legal Services
1614 E. Knox St., Galesburg, IL 61401 - 800/331-0617 or 309/343-2141
http://www.pslegal.org
This not-for-profit organization provides legal assistance in civil matters at no or low cost for persons 60 and over. Services provided include the following:
- Medicare/Medicaid appeals
- Social Security, SSI problems
- Domestic Violence/Elder Abuse
- Denial of housing benefits
- Nursing home problems
Western IL Regional Council-Community Action Agency - Victim Services
PO Box 157 - Macomb, IL 61455
Email: victimservices@wirpc.org
http://www.wiirc@wirpc.org/victimservices/
All services are free and confidential.
- Domestic Violence Office - 309/837-6622
- Sexual Assault Office - 309/836-2148
- 24-hour Crisis Line - 309/837-5555
Personal Telephone Response Systems
Lifeline/Link-up Illinois
Verizon: 800/483-4000
MDTC: 888/640-4334
http://www.linkupillinois.org/
Universal federally funded Lifeline programs: call your local telephone company to apply for the Link-Up and Lifeline programs if you participate in any of the following programs:
- Medicaid and/or Food Stamps
- Temporary Assistance to Needy Families
- Low income home energy assistance
- Supplemental Security Income (SSI)
- Seniors earning $13,000/year or less
- Federal public housing
MDH Lifeline
309/833-4101 Ext. 13056
http://www.mdh.org/services/lifeline.shtml
Personal 24/7 emergency response system that is accessible to the seniors throughout their home via a wireless, waterproof, and impact resistant wristband, cost includes installation, monthly rental and monitoring fee.
Medical Alert System
CVS Pharmacy 800/283-2300
http://www.medicalalertsystem.com
Personal 24/7 emergency response system that is accessible throughout one's home via a wireless 2-way speaker system and a waterproof, and impact resistant pendant or wristband. Order by phone or online. No initial equipment cost; montly fee required.
Walgreens Ready Response System
800/310-9061
http://www.walgreens.com/readyresponse/
Medical alert system that includes a 24/7 2-way voice console unit that connects to your existing phone line and a lightweight. The personal activator button that stays with you as an impact resistant pendant, wristband or clipped to your belt. Monthly monitoring fee. This system is AARP approved.
Medication Dissemination Response-Systems
E-Pill/Medication Reminders
800/549-0095
Email: info@epill.com
http://www.epill.com/mdt.html
A fully integrated system simplifies medication organization and delivery, reminds individuals to dispense and take their medications on schedule, and monitors patient compliance using the phone line. Monitors call up to four (4) caregivers in sequence alerting the caregivers that the user has missed a dose. If all caregivers fail to respond to the message, the call center is alerted. Dispenser must be purchased; monthly monitoring fee.
Healthcom/CareLink
Healthcare Communications 800/525-6237
1600 W. Jackson St., Sullivan, IL 61951
Email: StephanieB@Healthcominc.com
http://myCareLink.com
Personal 24/7 emergency response system that is accessible via a wireless via 2-way speaker telephone system and a waterproof, and impact resistant pendant, wristband, or belt clip. Offers a MedReady + alert system anytime a medication is not taken as pre-scheduled. Dispenser must be purchased CareLink’s support center attendant directly calls their clients and determines if the client needs help with medications. Provides a lockable dispenser that prevents double dosing. Order by phone or online, pay installation and monthly monitoring fee.
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